#EvelopTeCuida: new measures to provide you with the highest levels of safety and peace of mind throughout your trip

Evelop takes care of you during every phase of your trip to offer you the highest levels of safety and peace of mind:

INSURANCE INCLUDED – Policy No. 41L

To ensure you enjoy you a holiday with peace of mind, we include travel insurance with the following coverage and limits, in response to any contingency necessary that is related to the COVID-19 pandemic both before and during your trip:

1. TRAVEL INSURANCE

  • Video consultation service – included
  • Medical expenses abroad – up to €35,000
  • Emergency dental expenses – up to €100
  • Medical expenses for pre-existing conditions until patient is stable – included
  • Repatriation or specialist medical transport of the injured, sick or deceased insured party – unlimited
  • Repatriation or transport of two companions – unlimited
  • Transport of a relative due to hospitalisation of the insured party for more than 5 days – unlimited
  • Accommodation costs for a relative of the insured party due to hospitalisation for more than 5 days – up to €1,000
  • Hospitalisation costs of travel companion – up to €3,000
  • Extended hotel stay – up to €100/day, maximum €1,000
  • Extended hotel stay due to COVID-19 upon medical indication – up to €2,000
  • Early return of the insured party due to hospitalisation or death of a relative – unlimited
  • Early return due to a serious accident at the home or business premises of the insured party – unlimited
  • Cash advance – up to €1,000
  • Shipping of medicine not available abroad – included
  • Burial service – up to €3,000
  • Sending of urgent messages – included
  • Cancelling of credit cards – included
  • Lost house keys – €50
  • Information service – included
  • Interpreting service abroad – included
  • Opening and repair of safes and safe deposit boxes – €50

2. CANCELLATION EXPENSES

  • Trip cancellation costs (see covered causes in Terms and Conditions) – up to €800
  • Refund of lost holiday time (see covered causes in Terms and Conditions) – up to €400

3. LEGAL ASSISTANCE

  • Remote legal advisory services on trips – included
  • Claims on purchase contracts made abroad – up to €3,000/li>

4. BAGGAGE

  • Search, locating and shipping of checked baggage – included
  • Theft, damage or loss of baggage by the transport company – up to €1,350

5. DELAYS AND LOSS OF USE

  • Missed transport costs due to accidents en route – up to €100
  • Extension of insurance coverage for extended stay at the destination due to medical quarantine or hospitalisation – included

6. CIVIL LIABILITY

  • Personal civil liability – up to €45,000

It is essential that the insured party immediately communicates all circumstances covered by this policy to the insurance company’s dedicated 24-hour Helpline:

+34 91 758 69 04

You will need to provide the following information when calling:

  • Your name
  • Your policy number: 41L
  • Location and telephone number of your current location
  • Summary of the problem incurred

IF YOU WOULD LIKE TO HAVE A VIDEO CALL

If you would like to use the video medical consultation service, follow these steps:

  1. Download the Homedoctor app from the App Store or Google Play
  2. Register using your personal details and follow the instructions to confirm your account
  3. For a medical consultation, enter your promotional code and activate your free subscription by entering your certificate number without slashes or hyphens
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Important: To ensure all insured parties can use the APP, the first party to activate the subscription plan must add the other insured parties.

Doctor Click is a consultation service and does not substitute face-to-face medical care. Please call the phone number above for medical assistance.

PLEASE REMEMBER:

  • The coverage of this policy is guaranteed by the Insurance Company Europ Assistance. All details pertaining to this company can be found in the General Terms and Conditions sent to the email address provided.
  • This insurance does not cover cruises.
  • If the origin of the flight is not Spain, the insured party is not entitled to receive trip cancellation coverage or refund of lost holiday days.
Download general conditions

DISCOUNTS TO CARRY OUT YOUR COVID-19 DIAGNOSTIC TEST

Continuing with our new #EvelopTeCuida security measures, and thanks to the commercial agreement between Evelop and InterMundial, you can now carry out all the different types of COVID-19 tests at a special price (please note that this discount is only valid for customers who have purchased a flight with Evelop):

  • PCR test: €105*
  • Antigen test: €35
  • Serologic test: €40

*Remember that the PCR test is currently the only approved test that authorises travel to countries that require it.
Once you have purchased your flight with Evelop, you will receive, along with your flight documents, an InterMundial coupon with a discount voucher and instructions for its use.

IMPORTANT NOTICE: these tests are only available in Analiza laboratories network distributed throughout the Spanish territory. Therefore, this offer will be not available for tests outside of Spain.
Download discount